Understand the problem
In a business property, a leak can interrupt operations as well as damage the building. Systems may be larger, shared or critical to a process. Commercial leak detection needs a defined scope and a plan for isolation, access and site communication.
Start with the operational constraints
We discuss the affected network, safe access, responsible contacts and any activities that cannot tolerate a water interruption. Plans and prior findings help focus the investigation. Suitable detection methods and documentation are agreed around the system and available access. Repair and follow-up work are considered as part of the instruction rather than assumed from a domestic package.
Signs that make an investigation worthwhile
- Unexplained consumption at a business premises
- Water affecting an occupied work area
- A leak on a shared or communal network
- Facilities teams needing a documented investigation
How we investigate
We choose methods around the question we need to answer, the system and the access available. Your job may require a combination of tests; every tool is not necessary on every visit.
Leak-noise correlation
Correlation compares leak-related sound received at different accessible positions on a suitable pipe section. It can help estimate the likely position of a sound source between those points.
How this method worksPressure testing
A controlled pressure test helps assess whether a suitable section of pipework holds pressure under the chosen test conditions. It is an important way to narrow an investigation before locating the escape.
What this method can establishFrom evidence to access and repair
Once the findings support a source area, we explain the necessary opening or excavation and the implications for the surrounding finish. Access is agreed before the plumbing is exposed for confirmation and repair. Suitable parts and materials are chosen for the system, including suitable water-supply fittings.
Appropriate checks follow the repair. The Written Trace & Access report records the relevant findings and work, with supporting photographs where appropriate. All work we carry out within the agreed scope has a one-year workmanship warranty.
Before we attend
Supply site drawings, induction requirements, known buried services and a contact with authority to approve testing. Identify equipment or tenants affected by isolation and any restrictions on working hours.
Important scope information
Commercial work is separately quoted. The £1,750 residential offer does not apply. Response, scope, reporting and repair arrangements are confirmed for the individual site.
A commercial quotation is based on the network, premises, access, operating restrictions and reporting needs. The residential offer does not apply.
An written record of the job
If you intend to claim, ask your insurer about approval and reporting requirements before attendance. The report supports the evidence for your submission, while the insurer decides cover, excesses and reimbursement under the policy. Detection, pipe repair and reinstatement may be treated differently.
Explore the report and claims processYour questions
What should I tell you before the visit?
Supply site drawings, induction requirements, known buried services and a contact with authority to approve testing. Identify equipment or tenants affected by isolation and any restrictions on working hours.
What are the practical limits or exclusions?
Commercial work is separately quoted. The £1,750 residential offer does not apply. Response, scope, reporting and repair arrangements are confirmed for the individual site.
Is commercial leak detection £1,750 too?
No. The advertised offer is residential. Commercial premises, complex shared networks and site-specific business requirements are assessed and quoted separately. We agree the scope, access, testing and reporting before instruction.
Can I claim the cost back on my home insurance?
You can submit our Written Trace & Access report and invoice to support a claim. Whether you can recover some or all of the cost depends on your policy, its trace-and-access provisions, excess, limits and your insurer’s decision. Ask about approval before the work. A report supports the evidence; it does not guarantee reimbursement.